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Top Frequently Asked Questions

 

Do I have to pay any duties or taxes when my order arrives?

No duties or taxes are collected at the door as we are a Canadian online retailer. 

 

Does TBS offer local pick up for orders?

Unfortantely at this time we do not offer local pick ups as their is not always someone at our warehouse facility. That being said we do offer free shipping on all orders over $149. If you are located in the Okanagan area your order will take 1-2 business days.

 

Can I have free stickers?

We try our best to include free stickers with each order. We send out a variety of colours so each time you order it is a surprise. 

 

Will you sponsor me? 

At this time we do not offer any sponsorships or grassroots programs. This is something we may look into for the 2018 season. 

 

Do you ship internationally?

Yes, we can ship globablly. We ask that you send exactly what you want to order and your full shipping address to service@tbsbikeparts.com so we can get an accurate shipping quote. 

For international orders we only accept PayPal as a method of payment. 

 

We’re here to support riders fuel their passion.

Spend Less, Ride the Best.

 

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FAQ's