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Top Frequently Asked Questions

 

What is TBS?

TBS is a Canadian owned and operated located in Kelowna, BC. TBS was founded in 2012 and  supports MTB Riders worldwide, with quality genuine mountain bike parts at incredibly low prices, super fast shipping, and no duties or taxes collected at the door. Shop with confidence and enjoy the ride.

 

Do I have to pay any duties or taxes when my order arrives?

No duties or taxes are collected at the door as we are a Canadian online retailer. 

 

Does TBS offer local pick up for orders?

Unfortantely at this time we do not offer local pick ups as their is not always someone at our warehouse facility. That being said we do offer free shipping on all orders over $149. If you are located in the Okanagan area your order will take 1-2 business days.

  

Will you sponsor me? 

At this time we do not offer any sponsorships or grassroots programs. This is something we may look into for the 2018 season. 

 

Do you ship internationally?

Yes, we can ship globablly. We ask that you send exactly what you want to order and your full shipping address to [email protected] so we can get an accurate shipping quote. 

For international orders we only accept PayPal as a method of payment. 

 

We’re here to support riders fuel their passion.

Spend Less, Ride the Best.

 

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FAQ's