Free shipping over $149 | North America Wide | Shop Now

Shipping

Free Shipping

We offer free shipping on all orders over $149 within North America.

Please note: We sometimes do not include original product packaging due to the weight and addition size of the packaging. This allows us to cut down on the environmental impact and gives the customer free shipping on all orders over $149.

All orders are processed once credit card authorization and verification have been obtained. Orders are typically shipped within one business day of credit card authorization via Canada Post or the US Postal Service.

Delivery by Post

TBS uses Canada Post and US Postal Service to ship all products. Upon check out, customers are given a choice of 3 levels of delivery service. The cost of shipping will vary with the level of service. Please note all service and delivery times are an estimate Canada Post not TBSbikeparts.com, this not a money back guarantee. Once a product has been shipped and a Canada Post tracking number provided to our customer, product delivery can be tracked online by the customer. TBSbikeparts.com is not responsible for shipments lost by Canada Post or The US Postal Service.

Canadian customers are offered three delivery options:

  • Expedited Service Canada Post estimates delivery to most destinations in Canada within 2-9 business days from the time of pickup from our warehouse.
  • Xpresspost Canada Post estimates delivery to most destinations in Canada within 2-4 business days from the time of pick up from our warehouse.
  • Priority Service Canada Post estimates delivery to most destinations in Canada within 1-2 business day from the time of pick up from our warehouse.

American customers are offered three delivery options:

  • Expedited Parcel USA* Delivery to most urban centers in the US within 5-7 days from the time of pick up from our warehouse.
  • Xpresspost USA Delivery to most urban centers in the United States within 3-5 business days from the time of pick up from our warehouse.
  • Priority Worldwide Delivery within 1-2 business day to most urban centers in the United States from the time of pick up from our warehouse.
*Note that orders that qualify for free shipping that weigh under 2.2 pounds will be sent via Small Packet Air. Your package will arrive faster than Expedited Parcel USA but you will not receive a tracking number.

International Customers

Please note TBS only accepts PayPal as a method of payment for international orders.  For customers from other countries, please contact us by email and we will quote a competitive shipping rate to your country. Any questions regarding international shipping rates can be sent to service@tbsbikeparts.com.

Frequently Asked Questions

How fast will my order arrive?
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You'll receive information on shipping once your order has been placed. For specific information on shipping times across the world, please contact us at service@tbsbikeparts.com. If you are located in the Okanagan area, your order will usually take 1-2 business days.
Do you ship internationally?
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Yes, we can ship globally. We ask that you send exactly what you want to order and your full shipping address to service@tbsbikeparts.com so we can get an accurate shipping quote. For international orders we only accept PayPal as a method of payment.
Who do you ship with?
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All orders are shipped via Canada Post. They are very reliable and provide a tracking number. For USA orders we use USPS.
Is an item in stock?
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If you see on the product page the "Add to Cart" button then yes, it's in stock. We only show products that are in stock and ready to be shipped out. If you are wanting a large quantity of something please contact us to make sure we have enough stock.
Who do I contact if I have a technical question?
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Please contact service@tbsbikeparts.com for any technical questions and we will get back to you in a timely manner. Or you can always use the "ask a question" form at the bottom of this page.
Does TBS have a storefront in Kelowna?
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Unfortunately at this time we do not have a physical storefront in the Kelowna area. However, we do offer free shipping on all orders over $149. We are looking into storefront opportunities as our business continues to expand.